Frequently Asked Questions About Mission Storage Rental

Mission Storage Rental is committed to creating an excellent, informed storage experience for our friends and neighbors. To take the guesswork out of renting self storage with us, we’ve gathered answers to some of our most frequently asked questions about renting storage, vehicle storage, and available features at our storage facilities.

If you don’t find your answers here, find your nearest Mission Storage Rental facility and give us a call for more information.

Frequently Asked Questions About Using and Renting Self Storage

How do I rent a storage unit from Mission Storage Rental?

You can rent your Mission Storage Rental storage unit online or over the phone. Once you’ve landed on a move-in date with our team and signed your lease, you can pack up and move your belongings into your unit on the first day of your rental agreement.

When can I move into my storage unit?

You’re welcome to move into your storage unit during our regular access hours, which may vary by location. Contact your local Mission Storage Rental facility to confirm their hours before planning your move-in.

How do I pay for self storage?

Make paying for self storage easy with our online payment options! We accept all major credit cards, and you can even sign up for automatic payments to take one more item off your to-do list.

What is your refund policy?

We do not offer refunds for early move-outs. If you have any additional questions about refunds, please contact your local Mission Storage Rental facility.

What storage unit size should I rent?

The storage unit you choose depends on your unique needs. When you’re deciding on a storage unit size, ask yourself some key questions:

  • How long do I plan to rent my storage unit?
  • How many belongings do I plan to store?
  • What kinds of belongings do I plan to store?
  • How often will I visit my storage unit?

If you’re planning to visit your storage unit often to grab extra supplies or inventory for your small business, consider one of our small or medium drive-up access storage units. If you’re planning to move to a new house and need to pack up all your furniture, a large or extra-large storage unit may be your best option. When in doubt, you can always consult our unit size guide or talk to your local storage team.

Can I put anything in my storage unit?

For legal and safety reasons, there are several items we do not allow you to keep in your storage unit, including but not limited to:

  • Hazardous materials
  • Firearms
  • Plants and animals
  • Perishable foods
  • Flammable substances

Additionally, you or other persons cannot live or work out of your storage unit. Contact us online for more information about prohibited items for self storage before you move in.

Frequently Asked Questions About Vehicle Storage

What kinds of vehicles can I store at Mission Storage Rental?

When you rent vehicle storage with Mission Storage Rental, you can rest easy knowing we accommodate a wide range of rides, such as cars, RVs, boats, and smaller vehicles like Jet Skis, ATVs, and motorcycles. Available vehicle parking spaces and features may vary by location, so we recommend connecting your local Mission Storage Rental facility.

Do I need to prepare my vehicle for storage?

To help your vehicle continually to operate smoothly the next time you need it, we encourage you to prepare it for storage. If you’re parking your car, RV, or boat for the foreseeable future, you should change your fluids and fill up your fuel tanks to minimize the risks of rust and condensation. Other ways you can prepare your vehicle for self storage include:

  • Cleaning the vehicle’s interior and exterior
  • Inflating tires for cars, trucks, RVs, motorcycles, or trailers
  • Disconnecting and maintaining the battery
  • Placing a breathable cover on the vehicle

Are your vehicle storage options located outside or indoors?

We offer outdoor parking solutions to help you free up your driveway or garage. If you have a smaller ride to store, such as a motorcycle or ATV, ask your local Mission Storage Rental facility about using a self storage unit as an enclosed vehicle space.

Frequently Asked Questions About Our Storage Features

Do you offer drive-up access storage?

Yes, we do offer drive-up access storage! Whether you’re carrying heavy boxes and bulky furniture or need to make a quick stop before work, drive-up access allows you to park directly in front of your storage unit for easier loading and unloading.

Do you provide security measures at your storage facilities?

Yes, we provide several security measures at our storage facilities for your peace of mind, such as:

  • Security fencing
  • Well-lit aisles
  • Digital video recording cameras
  • Electronic gate access
  • And more

Security measures may vary by location, so find your nearest Mission Storage Rental facility to confirm how we can provide the extra reassurance you need.